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Policy Page

Pick Up & Shipping/Delivery Policy:

Our Puppies & Adults are sold as Pet only. Here at Uptown Shihtzu's we prefer to meet the families or individuals that want to buy our precious puppies so we do not ship our fur babies. There will be an additional fee for any puppy that stays with us past 9 weeks. We Reserve the right to refuse a sale of a puppy to anyone we think would not be in the puppy's best interest. We just want the best possible homes for our puppies. 

Deposit Policy:

A Deposit in the amount of $500.00 is required to hold a puppy or to be on my waiting list. I am a small home breeder and want to meet and take the time to make sure you will be a right fit for my puppies. Deposits are NON-REFUNDABLE but can be transfered to the next litter. If for some reason we do decided to refund any deposits Uptown Shihtzu's has up to 90 days to return the deposit No Exceptions. Buying a puppy is a serious decision and we don’t have time for none serious buyers. Also If for any reason you decide to not continue with the puppy purchase after the puppy turns 4 weeks of age or you have already filled out our Puppy or Adult Contract and paper work you will not be refunded your deposit. The only thing that will be refunded will be the remainder of the money paid towards the puppy if Any.

Deposit Holders/Visits:

A deposit holder will be the first ones to choose (in order of the deposit) their puppies before the non-depositors. Puppy Visits are scheduled when the puppies reach 4-6 weeks. Same goes for the Parents visits they are scheduled after puppies are old enough and mom feels ok with being seen and having people around her puppies! Adult visits go the same way a deposit is needed to hold an adult. 


We also ask that during the puppy buying experience that you stay in communication with us. If we see that we are not hearing from you or that its hard to get in contact with you then we have the right to not continue with the puppy purchase at any point in time . Communication is very important.


This agreement becomes null and void due to any injuries or neglect regardless of whether accidental or intentional. So please be careful and watchful of your new puppy.

Adults: Once deposit is received I will schedule a visit or pick up date with in the same week. Unless I am taking care of the Spay then it will be the following week.

When Puppies are born:

When puppies are born I will contact the Deposit holders in the order of when the deposits were received. I take pictures and videos and I will text or email you so that you can see who you have to choose from. Once I contact you to choose your puppy you have no more then 24 hours to pick your puppy of choice. If 24 hours has passed and I have not heard from you regarding your choice/pick of puppy then I have no choice then to move on to the next deposit holder and allow them to make their pick/choice. You will lose your spot and deposit. Just FYI my puppies go fast so I don't see you having to wait long, in a situation where you know you will be out of town please communicate that with us so we can figure out a plan with you. We can not predict the Size, Sex, or pattern of the puppies in each litter. We base everything off the previous litters that Mom had or their Pedigrees. 

Spay Policy:

We reserve the right to hold all Registration papers until we are shown proof with in the first 6 months that the puppy was Neutered/Spayed. Our Puppy's need to be neutered/spayed by 6 Months of age. If not done with in the time frame given the buyer is to return the puppy and will be subject to losing all the monies paid for the puppy. My puppies are SOLD as pet only with No registration papers unless other wise agreed upon. When buying a puppy from us at Uptown Shihtzu's we require that our puppies are to be Neutered/Spayed by the age of 6 Months. So we found a program that offers just that for half the cost. Looking to Spay or Neuter your pet well check this program out once you are on the website look on the right hand side there should be a button that lets you enter your zip code. Once you have done that you will enter your email address and you will receive a list of vets in your surrounding areas. All you need to do is call them to make sure they take this program voucher and then order your certificate and make your appointment. 


Female Dog Spay $110.00

Male Dog Neuter $ 75.00

Vet Policy:

You must have your new puppy examined by your Vet within 3 business days of purchasing the puppy to validate the health guarantee. Seller is not responsible for any Vet bills after buyer takes possession of the dog. Seller is not responsible for any bacteria, fungus, viruses or protazoa, or parasites, or worms including Giardiasis or Coccidian that are not in the control of either seller or buyer after the puppy leaves our home. Your puppy is being sold for pet quality only. Our puppies are born and raised indoors, with lots of love and attention. Puppies will have their 1st puppy shot at 8 Weeks and will be wormed at 2,4,6,7,8 weeks of age. Our puppies will be vet checked and will come with their shot records and Health Certificates.

Vaccinations /Deworming:

I do not cover for any internal parasites (Coccidia, Giardia, Worms etc.) once the puppy leaves my home. Many are very common puppy illnesses that can occur at any time, usually brought on by stress, and are usually very easily treatable. Buyer agrees to be responsible and continue vaccinations and heart worm preventative. I also do not cover for hernias as they can occur at any time. I do not cover for alopecia (hair loss in dilutes) as this can occur at any time, and is NOT life threatening. If death occurs during the health guarantee period, breeder requires a Necropsy (animal autopsy) for verification of cause of death by a Licensed Veterinarian at Buyer’s expense.

Males vs Females:

Males make wonderful pets. If they are fixed before they are 6 months old, they do not raise their legs to urinate or "mark" their territory. Males are calmer than females and are often easier to train and they listen better. Most People often ask for a cute little girl. The males are just as cute and will usually be the most affectionate and cuddly. So next time ask for a cute little boy.